You can order online by visiting www.quickchop.ng, downloading the mobile application or you can make a call to 08038320312.
How do I cancel my order?
We do allow cancelling an order before it is prepared by the restaurant. It is not possible for us to cancel an order once it is prepared by the restaurant. Usually this is within 5 minutes of placing an order.
How do I contact QuickChop.ng customer care?
Write to us at firstname.lastname@example.org or call us at 08038320312. We will get back to you as quickly as possible.
How long does it take for my order to get delivered?
Delivery time varies from vendor to vendor. It also depends on the number of orders that the vendor has to prepare and on the distance between the vendor and your delivery address. You can see the estimated delivery time for each vendor in your area on our website.
I did not receive the complete order
There may be times when a mistake has been made and items from your order are missing when the delivery is made. If possible, you should go through your delivery with the delivery executive to confirm the correct items have been delivered. If something is missing, you can contact us to resolve the problem. You can call us at 08038320312.
My order is delayed
If you have received an SMS or email with the contact details of our Delivery Executive you can call our Delivery Executive and ask him about his location and order status. If you are not satisfied, you can call us at 08038320312 to know the status.
Transactions, Coupons, Refund Issues
Please email us at email@example.com with your Mobile number, email id and Order ID (if you have one), we will solve your query
What are the payment options available for me?
You can use cash on delivery where available or you can use any of the secure online payment options. We accept payments through Credit cards, Debit cards, Bank-to-Bank Transfers, Direct Cash Deposit.
Will you be responsible for the quality of the food?
We only collect food on your behalf from the outlets and deliver it, and we won’t be accountable for the quality of the food. In case you have any feedback, please write in through the contact us page and we’ll take it up. Don't forget to tell us the order number.
What are your opening hours?
QuickChop.ng is open from 8:30am to 4:30pm from Monday to Saturday. During closing hours, you can order for later delivery.
What are the advantages of an account at QuickChop.ng?
1. Your delivery addresses will be saved so that you don't have to enter them all over again.
2. You can track previous orders.
3. You can quickly make re-orders.
and many more...